INFORMATIONNEWS&EVENTS

2025.08.09

[News]

Notice Regarding the Use of Portable Battery Chargers in Guest Room

There have been recent reports in Japan and overseas of incidents involving portable battery chargers (power banks) emitting smoke or catching fire.
For the safety and comfort of all our guests, we kindly ask for your cooperation regarding the use of portable battery chargers in guest rooms as follows:

・Please refrain from charging portable battery chargers when you are away from your room.
・When charging your mobile devices from a portable battery charger, or charging a portable battery charger from a room outlet, please avoid using them in the following locations:
 
◆ Near windows exposed to direct sunlight
◆ On beds, sheets, curtains, or any flammable materials
◆ Please ensure that charging takes place in a location where you can personally monitor it at all times to prevent any accidents.

Please note that, during housekeeping service, if any of the above situations are observed, our staff may relocate the portable battery charger to a safer place to ensure safety. We appreciate your understanding in advance.

We appreciate your understanding and cooperation.
 

< Notice of One Harmony
Membership Program Revision >

We plan to revamp our membership program effective March 23, 2026.
Enjoy a more rewarding program packed with benefits that let you earn more, use more, and choose more.

< Notice of System Maintenance Due to One Harmony Membership Program Revision >

Due to the revision of the One Harmony membership program,
member services will be temporarily suspended starting March 23, 2026.

Maintenance Period:
From 00:00 on March 23, 2026 to 10:00 on April 1, 2026 (scheduled)